De-Escalation & Resilience Training
(D.A.R.T. Program)
The aim of this half day program is to provide participants with the skills and resilience to be able to effectively de-escalate a situation where a person is becoming increasingly aggressive. escalating.
D.A.R.T. Program
(De-Escalation & Resilience Training)
The aim of this half day program is to provide participants with the skills and resilience to be able to effectively de-escalate a situation where a person is becoming increasingly aggressive.
Topics Covered
- Safety basics
- Early warning signs
- Early intervention
- Triggers
- Adjusting your mindset
- Verbal de-escalation
D.A.R.T. Program
‘We all have moments where we are frustrated or angry, and we all handle it in different ways. At times frustration or anger can present as aggression and, in extreme cases, violence.
When responding to escalating behaviour, no single response or technique will work in every situation. You need to consider the person, the circumstances, and the overall context.
The aim of this half-day program is to provide participants with the skills and resilience to be able to effectively de-escalate a situation where a person is becoming increasingly aggressive. In addition, you will be taught some easy-to-learn physical safety strategies to help keep you safe while de-escalating.
When responding to escalating behaviour, no single response or technique will work in every situation. You need to consider the person, the circumstances, and the overall context.
When responding to escalating behaviour, no single response or technique will work in every situation. You need to consider the person, the circumstances, and the overall context.
Client Testimonials
“I strongly recommend the team at DOVE Training. I have completed their First Aid course, De-escalation course and Mental Health Awareness course. Scott and the team are really knowledgeable and extremely professional. Their instructors have wide-ranging knowledge and real-life experience. Their admin team is very helpful as well; their response time and patience were a blessing. I will be doing further training with them. If you have an opportunity to undertake training through DOVE Training, I highly recommend it. These guys are great.”
“I’ve engaged DOVE Training through my business to provide first aid training for my staff on a number of occasions. I’ve also always found DOVE Training instructors to be very engaging and knowledgeable. I highly recommend DOVE Training for your training needs.”
“I recently attended the DOVE Training Mental Health Awareness course. As someone who works in the mental health field, the course content was relevant, engaging and informative. The instructors were excellent, knowledgeable and easy to understand. The whole experience from enrolment through to receiving my certificate was straightforward and I found it a pleasure to deal with the team at DOVE Training.”
“I have attended several first aid training over the years with DOVE Training. I always found the trainers professional and engaging. Their use of scenarios to help prepare you for real-world use is great. After attending my last training I found myself in a cafe dealing with a lady who was having a suspected heart attack. I was guided by 000 and was able to hand it over to the ambulance when they arrived. I feel the confidence I gained from the training really helped in this situation.”
